Privacy Policy

1. Introduction

At SoloBase ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, website, and services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following types of information from you:

• Account Information: When you register for an account, we collect your name, email address, and password.
• Profile Information: You may choose to provide additional information for your profile, such as your company name, job title, and profile picture.
• Payment Information: When you subscribe to our paid services, we collect payment information, including your credit card details, billing address, and other financial information. Note that we use Stripe as our payment processor, and we do not store your full credit card information on our servers.
• Content: We collect the content you create, upload, or store through the Service, such as your deals, contacts, pipelines, tasks, and notes.
• Communications: If you contact us directly, we may collect additional information about you, such as your name, email address, and the contents of your message.

2.2 Information We Collect Automatically

When you use the Service, we may automatically collect certain information, including:

• Device Information: We collect information about your device, including your IP address, browser type, operating system, and device identifiers.
• Usage Information: We collect information about how you use the Service, including the pages you visit, the features you use, and the time and duration of your visits.
• Cookies and Similar Technologies: We use cookies and similar technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve the Service
• Process and complete transactions, and send related information
• Send administrative information to you, such as updates to our terms, conditions, and policies
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with the Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve the Service and provide content or features that match user profiles
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
• Carry out any other purpose for which the information was collected

4. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for any other purpose with your consent.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We have implemented appropriate technical and organizational security measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access: You have the right to request access to the personal information we hold about you.
• Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Object: You have the right to object to our processing of your personal information, under certain conditions.
• Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us at privacy@solobase.com.

8. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

10. International Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@solobase.com.